Shipping Terms

Shipping and return policy


Anonymous shipping and billing


  • It is impossible to know what the package contains without opening it.
  • The sender name and address will reveal absolutely nothing about the contents.
  • The credit card bill will not reveal what you have purchased.
  • The credit card bill will not reveal from where you have ordered.

Shipping


  • Orders less then 10 test kits are shipped without a box.
  • All orders are shipped traceable and requires a signature in order to receive the goods.
  • Do not order to a box address unless you are certain that you can receive the goods.
  • We have multiple warehouses. Your order will ship from the nearest warehouse that contains your items.
  • Products which are out of stock will be shipped from one of our other locations
  • Free shipping applies to all orders.
  • We are not responsible for lost or delayed shipments due to delivery companies mishandling of packages.

Returns and Exchanges

All sales come from have 30-days warranty unless advertised differently. If the item(s) you have ordered is defective, contact us within the warranty period and we will replace the defective item(s) for you with an item of equal functionality. In the event that a suitable replacement is not available, a refund will be issued in the form of the original payment method.


Certain conditions and/or limitations apply to returns:  For more Information visit our returns and exchanges page.