Shipping and return policy
Anonymous shipping and billing
- It is impossible to know what the package contains without opening it.
- The sender name and address will reveal absolutely nothing about the contents.
- The credit card bill will not reveal what you have purchased.
- The credit card bill will not reveal from where you have ordered.
- Orders less then 10 test kits are shipped without a box.
- All orders are shipped traceable and requires a signature in order to receive the goods.
- Do not order to a box address unless you are certain that you can receive the goods.
- Courier shipments will be sent by the courier of our choice and may vary depending on destination and availability.
- Free courier express applies to orders with a goods value above a certain minimum amount depending on destination. Due to technical limitations, this amount will be displayed at checkout time (before confirming the order).
- We are not responsible for lost or delayed shipments due to delivery companies mishandling of packages.
Returns and Exchanges
All sales come from have 30-days warranty unless advertised differently. If the item(s) you have ordered is defective, contact us within the warranty period and we will replace the defective item(s) for you with an item of equal functionality. In the event that a suitable replacement is not available, a refund will be issued in the form of the original payment method.Certain conditions and/or limitations apply to returns:
For more Information visit our returns and exchanges page.